Action Points
- Test their competence.
- Do evaluation.
- Ask quality parents their observation about your front desk officer.
- Do your background check on her before she ruins your business!
- Don’t be too emotionally attached to your staff that you can’t speak up where necessary.
- You can pity your staff’s misconduct but such staff will never pity your delay of salary.
- If you need them to take you serious, take your policy serious! Sanction them when necessary and make them happy when necessary.Quality parents don’t have time to tell you when they are tired of your school. Their voice is 20% and their action is 80%. Watch their actions more intelligently than their voice. Some teachers are more qualified intelligently than credentials. Don’t lose angel because of their low qualifications. Above their qualifications what else do you see in your teachers? If you can’t see beyond their certificates, you’ll employ devils with credentials.